Category: News
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RetailCraft 34 – ”Phenotype” – Andy Jayes of Fenwicks
Available on Apple Podcasts – https://podcasts.apple.com/us/podcast/retailcraft-34-phenotype-andy-jayes-of-fenwicks/id1418542382?i=1000588131423 Andy Jayes is a retail and digital veteran, and has earned that accolade given his background in BHS, House of Fraser, Selfridges, Virgin Megastores… along with covering the gamut of digital – from product and merchandising, via operations and development – to his current role as Digital Director at Fenwicks,…
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RetailCraft 33 – ”The detail and the dream” – Camilla Henriksson of H&M
Available on Apple Podcasts – https://podcasts.apple.com/us/podcast/retailcraft-33-the-detail-and-the-dream-camilla/id1418542382?i=1000571651637 Camilla Henriksson is the Global Brand Innovation Manager at H&M, as well as the Global Head of Customer Experience for their Lifestyle Brands… that should give you a clue as to just how busy Camilla is, and the range of her interests. We caught up with her fresh from the…
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RetailCraft 32 – ”In the path of the customer” – Megan Maley of Zalando SE
Available on Apple Podcasts – https://podcasts.apple.com/us/podcast/retailcraft-32-in-the-path-of-the-customer/id1418542382?i=1000567590519 Operating in 25 countries, with 49million active customers and featuring 5,800 brands, Zalando is a European fashion powerhouse that we’ve long tracked and admired. Megan Maley spoke at Shoptalk Europe 2022 when we launched the Global Elite 1000 report, and I invited her to share with us some of the…
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RetailCraft 31 – ”Glass-box brands” – Provenance.org and Kingfisher PLC
Available on Apple Podcasts – https://podcasts.apple.com/us/podcast/retailcraft-31-glass-box-brands-provenance-org-and/id1418542382?i=1000555699733 Provenance provides a framework for retailers and brands to assess, monitor and communicate their sustainability, and this has progressed from a technology play (developing data and blockchain services) into “sustainability marketing technology”. We go behind the scenes with Jessi Baker, the founder and CEO, and along the way discuss the…
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RetailCraft 30 – ”Crisp in, Crisp out?” – Pepsico and Marks and Spencer
The podcast is available on Apple Podcasts – https://podcasts.apple.com/us/podcast/retailcraft-30-crisp-in-crisp-out-pepsico-and-marks/id1418542382?i=1000554116884 Two major brands discuss innovation, digital, delivery and retail. We hear from Ali Holmes, Senior Ecommerce Director at Pepsico Europe, and Megan Ludlow, Innovation Partnership at Marks & Spencer. We mentioned that Ali had featured on the cover of InternetRetailing Magazine back in 2012 and you can see…
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RetailCraft 29 – ”By no means stereotypical” – logistics, cannabis, data, pivots…
Available on Apple Podcasts – https://podcasts.apple.com/us/podcast/retailcraft-29-by-no-means-stereotypical-logistics/id1418542382?i=1000549506060 As we return to the studio, this is a conversation full of surprises, of twists, turns and revelations, and it’s one of those serendipitous discussions that just leave you thinking “wow”. We hear from Claire Bottle, the new-ish CEO of the UK Warehousing Association. Claire covers the serendipity that led…
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RetailCraft 28 – ”Unlearning, to relearn” – Greg Duce of Reckitt
Available via Apple Podcast – https://podcasts.apple.com/us/podcast/retailcraft-28-unlearning-to-relearn-greg-duce-of-reckitt/id1418542382?i=1000546507890 Reckitt Benckiser Group PLC is a British multinational consumer goods company. Formed some 200 years ago it is a stalwart of the FTSE100 and turns over some £14bn (2020). It owns some global powerhouse brands in the health/hygiene/nutrition space, many of which are part of the fabric of UK society…
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RetailCraft 27 – “Attainable and Sustainable” – AnotherTomorrow.co
Podcast with Vanessa Barboni Hallik of Another Tomorrow (https://lnkd.in/eRardBc8) At the intersection of sustainability, design and technology, Another Tomorrow is an inspiring, lucid and enlightening startup that ‘bakes in’ the circular economy to its whole business model. The founder and CEO, Vanessa Barboni Hallik, kindly invited me to her Bleeker Street store when I was in #NYC a fortnight ago, and despite the early…
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RetailX Nexus – launch of our retail ‘think tank’
RetailX marks its return to face-to-face events with the launch of the first RetailX Nexus event, to be held this autumn. Before the Covid-19 pandemic, RetailX was known for its in-person events, from roundtables and private dinners to think tank meetings. Now the company, an InternetRetailing sister company, is unveiling a landmark return to face-to-face,…
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The 2020 Sustainability Report
Download our #Sustainability Report 2020 to discover how retailers are improving their sustainability throughout the full retail value chain, and embracing the circular economy. A fantastic report by Emma Herrod and the RetailX / InternetRetailing team. 52 pages of facts, case studies and analysis, including: — Zalando SE was the first retailer to make it compulsory for the brands selling via its platform to measure…