Ian Jindal

Leadership and transformation in multichannel retail and eCommerce

RetailCraft 29 – ”By no means stereotypical” – logistics, cannabis, data, pivots…

Available on Apple Podcasts – https://podcasts.apple.com/us/podcast/retailcraft-29-by-no-means-stereotypical-logistics/id1418542382?i=1000549506060

As we return to the studio, this is a conversation full of surprises, of twists, turns and revelations, and it’s one of those serendipitous discussions that just leave you thinking “wow”.

We hear from Claire Bottle, the new-ish CEO of the UK Warehousing Association. Claire covers the serendipity that led from a secretarial role to a logistics leader, with the mentoring she received and how she now looks to create opportunities and training within the industry.

Gavin’s journey goes from Facebook to establishing a cannabis store, via Tesco and arrives at digital health data. It’s a track that blends bravery with analysis, clarity and flexibility.

Both of these journeys share one thread – that they defy our expectations. Claire comments that her path is “by no means stereotypical” while Gavin notes several times that the commercial realities today and in the future and “different to our mental model”.

This is a podcast full of opinion-changing insights and rather than spoiling the surprises now, I’ll just remind our listeners that a full transcript with notes and links is available via https://internetretailing.net/retailcraft-retail-podcasts

More information on the UKWA here (https://www.ukwa.org.uk/) and on AltaFlora here (https://www.altaflora.co/).

We also noted in passing that Gavin had featured on the cover of InternetRetailing Magazine – here’s an archive link to that issue, from 2011! https://internetretailing.net/magazine/internetretailing—november-2011-volume-6-issue-1 

Run time: 47 minutes


Claire Bottle: https://www.linkedin.com/in/clarebottlefcilt/ 

Gavin Sathianathan: https://www.linkedin.com/in/gavinsathianathan/ 

Jamie Merrick: https://www.linkedin.com/in/jamiemerrick/ 

Ian Jindal: www.linkedin.com/in/ianjindal/  and www.twitter.com/ianjindal 

Recorded and engineered at Spiritland Studios, UK.

Episode photo credit: Ian Jindal (https://www.instagram.com/ianjindal )



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