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RetailCraft Podcast #47 – ”3am Brew” – in conversation with Georgie Janion-Shaw, Founder, SISTIR
SISTIR is a coffee-originated gifting brand, that grew from a sisterly conversation (SIS) about coffee (Stirred) around the ideal ‘3am blend’ to power parents through that mid-night wake-up moment for a crying baby. SISTIR’s founder, Georgie Janion-Shaw, joins us in the studio and we hare about the brand’s beginnings and how the combination of branding…
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RetailCraft Podcast #46 – ”Really Different” – in conversation Kieron Smith, Digital Director of Blackwells, and Wordery
Our studio chat with Kieron (Digital Director at Blackwells, part of the Waterstones group of booksellers) had a number of firsts… Not only the first podcast of 2024 (Happy New Year to one and all!) but also the first time that Georgia and I had been given gifts. In our prep for the studio session…
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RetailCraft Podcast #45 – ”Consumer moments” – in conversation with Ntola Obazee (Emma Bridgewater) and Raine Peak (New Look)
Ntola and Raine joined Georgia and me in the studio and reminded us just why a roundtable discussion is so much fun and enlightening! Raine – the head of digital at New Look (www.newlook.com) – talks us through how to connects with the ‘moments’ in customers’ lives, and of course the planning, data, heuristics and…
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RetailCraft Podcast #44 – ”Find a fix for time” – in conversation with Paddy Earnshaw, Customer and Digital Director at B&Q
Paddy joined us in the studio with “time” clearly on his mind. Throughout our zinger-filled, high-protein chat, Paddy returned to the theme of “if you find a fix for time, you’ll see the sales”. B&Q is the £4bn-ish turnover DIY retailer that is now part of the Kingfisher PLC group (which also includes in its…
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RetailCraft Podcast #43 – ”Marketing Machine” – In conversation with Tony Preedy, managing director Fruugo.com
Tony Preedy is a bit of a legend at Etail Towers and has one of the most rounded and in-depth knowledge of e-commerce performance (brand, digital marketing, CRM and business models) that we know. Having run through Tony’s CV, we focus on Fruugo – its history, operation and market position. With a blend of incisive…
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RetailCraft Podcast #42 – ”Details Matter” – retail and the arts – Ros Lawler and Zia Zareem-Slade
Some ‘summer listening’ in this episode, where we take as our theme “retailers and the arts”. There’s a long and illustrious history of retail professionals swapping the stores for galleries, but with our current digital dimension there’s still a consumer/customer/visitor/individual connection. In the studio today we have Ros Lawler, COO of the National Portrait Gallery,…
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Speaking on the Global Elite at Rakuten’s “Dealmaker Europe”
Rakuten Advertising’s global event series, Dealmaker, landed in London for the European leg, and it was an exuberant affair held at The Brewery in the City. The event was buzzy and had that working+partying vibe from the outset. A great mix of (hard work) sessions for experts, with industry trends, case studies and collaboration all…
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RetailCraft Podcast #41 – ”More of a Partner” – Molly Dobson of Currys Business
Molly Dobson is the Managing Director of Currys Business, the B2B operation of the long-established Currys brand, that covers white goods to smart devices via outdoors electricals and gaming… basically anything with a plug or voltage! See www.currys.co.uk. Molly explodes into our studio like a positive force of nature, and takes us at a gallop…
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Appointment as Trustee at The Crafts Council
I have been appointed to the Board as a Trustee at The Crafts Council. The announcement is here (along with details of the other new Trustees in this intake – Anant Sharma, Melanie Eddy and Yasmin Jones-Henry). https://www.craftscouncil.org.uk/stories/meet-the-crafts-councils-new-trustees
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RetailCraft Podcast #40 – MyWardrobeHQ and Look Fabulous Forever
Two fresh angles that speak to the developments in multichannel retail – changes in formats, product, audience engagement and business models. Our first guest, Charlotte Fairbairn, talks us through the model of MyWardrobeHQ, the luxury-rental-subscription-white-label genre-defying multi-hyphenate business that’s carving a new path for fashion brands in the re-commerce, circular economy. We learn from Charlotte…