Ian Jindal

Leadership and transformation in multichannel retail and eCommerce

Speaking and Events

I am a frequent speaker, facilitator and workshop convenor on the digital consumer (ConsumerX), high-level performance in direct-to-consumer (Global Elite, Europe Top1000), innovation and emerging business models in retail and publishing. Available to Chair conferences, speak or to lead internal briefings and workshops, please contact me to discuss your requirements.


You can see recent event write-ups are in the Speaking archive and also on @ianjindal on Twitter.

Speaking topics include:

– The performance of the Top500 retailers in the UK and Europe – trends, what can be learned, challenges and how to compete (based on the InternetRetailing IRUK and IREU Top500 research)

– Connecting with the connected customer – how to engage profitably, repeatedly and at scale with the modern customer – from silver surfers to millennials, via Gen X, Y and Z!

– Disruption and transformation – the effects of digital commerce on retailers and brands, and how leaders can adapt and transform in order to profit from the disruption

– trends overviews and briefings in ecommerce, multichannel retail, mobile, digital in-store and emerging technologies.

Some feedback on Ian’s speaking and seminars:

“Ian Jindal rocked the stage at Rakuten Advertising’s DealMaker Europe event! He effortlessly connects with the audience and delivers captivating insights that are awe-inspiring. With his unparalleled expertise in retail and e-commerce, Ian unveiled the prestigious Global Elite 1000 and what it takes to be on that list, leaving a lasting impression on everyone who attended!”

2023, Rakuten Advertising (referencing our 2023 Global Elite 1000 report) – see post.

As perceptive and provocative as ever”

2016, Dr Christopher Knee, following briefing for the IADS.org in London

Thank you for joining us, the guys really enjoyed the presentation. It was very interesting and thought-provoking… they all thought your presentation was one of the highlights of the day!”

2016, Celia Genentay, IKEA.

“Ian was able to challenge, engage and inspire 50 eBusiness leaders from 15 countries for 2 days solid during our recent Global Digital conference. The overwhelming delegate feedback and tangible business performance benefits are thanks to Ian’s exceptional talent as a speaker, consultant and facilitator.”

January 28, 2011 Dominic James, Global Marketing Effectiveness, Royal Sun Alliance

“Ian is without doubt one of the most impressive speakers I have ever seen. He combines a humane touch with esoteric thinking to engage and provoke audiences. It’s a pleasure watching him captivate rooms full of slightly cynical marketers – particularly at the end of a long (and less entertaining!) day. I would thoroughly recommend Ian as a keynote at any internet, media or marketing conference – he won’t disappoint.”

July 21, 2010 Louise White, Group Marketing Director, Incisive Media

Ian is the best person in the publishing industry to take my clients to meet – an extremely knowledgeable expert and intelligent challenger of the staus quo in all things commerce, he’s interested in real issues and answers. The conversation is always enlightening, entertaining and brings up endless ideas which we work on for months afterwards. Having heard Ian speak at events on several occasions, one thing is clear – he’s your man if you want to get ahead in retail. He’ll probably hate this but I’d also go as far as calling him a ‘futurist’ 🙂

November 17, 2009 Claire Armitt , Founder and Director , flannel communications

Ian is a great presenter and a charismatic, inspirational talker. Not afraid to challenge sacred cows and take one out of one’s comfort zone in order to improve things. A thought leader in his field, great ideas person, all done in a friendly and approachable way.

January 28, 2009 David Edmundson-Bird , Course Leader MSc Digital Marketing Communications , Manchester Metropolitan University

Ian is a star in so many ways – from his undying sense of humour to his uncanny ability to make sense of complexity. Ian first impressed me (and a room full of e-commerce directors) at E-consultancy’s Future of Digital Marketing event. Ian broke the ice and delivered an excellent (and entertaining) presentation on the direction of online commerce. Because of his style, inventiveness, and sheer expertise, I invited him to keynote our Bazaarvoice Social Commerce Summit in London, where we hosted a day-long educational event for clients and prospects focused on the future of social commerce. Ian generously developed a relevant and thought-provoking keynote which became the most-talked-about session of the day. His presentation was irreverent, hilarious, poignant, and educational. Ian is a phenomenal presenter, a fun and energetic e-commerce expert, and an absolute pleasure to work with! I would highly recommend Ian for nearly everything!

November 17, 2008 Jacob Salamon , Marketing Manager – UK , Bazaarvoice

Ian combines a thorough knowledge of business and the internet with great ideas and inspiring presentations. The result – inspired ideas that work and happy clients. All done with Ian’s healthy measure of humour and cynicism.

July 26, 2007  Craig Hanna, Training Director, Econsultancy

Thank you for the invite to join the digital half-day yesterday, it was a superb event and I really enjoyed the speakers.  Very well planned too – finishing with Ian’s presentation which challenged every assumption!

Delegate feedback from a Random House digital event, December 2009.


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