Ian Jindal

Leadership and transformation in multichannel retail and eCommerce


Ian Jindal

Leadership and transformation in multichannel retail and ecommerce.

“Ian Jindal is a consultant, publisher and advisor in eCommerce and multichannel retail. Ian cofounded and is Editor in Chief of InternetRetailing, providing insight and research for Europe’s etailers and multichannel retailers – www.internetretailing.net.

To underpin the analysis Ian co-founded RetailX, researching performance in multichannel retail, brands and vendors. In 2015 we launched the UK Top500 ranking of retailers (IRUK) and in 2016 the first performance-based ranking of European’s retailers (IREU) – www.internetretailing.net/iruk and www.internetretailing.net/ireu

Ian’s retail clients include Selfridges, House of Fraser, Marks & Spencer, John Lewis, Asda, Couturelab, Waitrose, De Bijenkorf, Kering, Disney, IKEA, Walgreens Boots Alliance and VF Corporation (Timberland, The North Face, Vans etc). Previously Ian was Group eCommerce Director at Littlewoods Shop Direct, and Head of Online Operations at the BBC. Ian founded the European eCommerce Forum, is an Advisor to eCommerce Europe and authored the UK’s first MSc in Internet Retailing.”

Ian’s skills encompass technology (Chartered IT Professional, Chartered Fellow of the British Computer Society), marketing, commerce and finance (Chartered Accountant) and business-wide innovation.

Twitter: @ianjindal
Linkedin: www.linkedin.com/in/ianjindal
Instagram: @ianjindal

Speaking and Conference Chair

Ian is a regular keynote speaker and conference chair, providing insight and stimulus on ecommerce, trends and transformations in multichannel retail, future developments and connecting with today’s connected, demanding digital customers. Ian also speaks on the commercial impact of the Top500 IREU research insights. Engagements include InternetRetailing’s Conferences, Expos and Summits, the International Association of Department Stores, the Danish eCommerce Association (FDIH), BBDO University, the Gottlieb Duttweiler Institute in Zurich and Google UK and numerous in-house events. [Speaking archive].

If you’d like Ian to speak at your event, undertake a Board briefing or an internal workshop, please contact Ian.