Category: RetailCraft

Available on Apple Podcasts – https://podcasts.apple.com/us/podcast/retailcraft-34-phenotype-andy-jayes-of-fenwicks/id1418542382?i=1000588131423 Andy Jayes is a retail and digital veteran, and has earned that accolade given his background in BHS, House of Fraser, Selfridges, Virgin Megastores… along with covering the gamut of digital – from product and merchandising, via operations and development – to his current role as Digital Director at Fenwicks,…

Available on Apple Podcasts – https://podcasts.apple.com/us/podcast/retailcraft-33-the-detail-and-the-dream-camilla/id1418542382?i=1000571651637 Camilla Henriksson is the Global Brand Innovation Manager at H&M, as well as the Global Head of Customer Experience for their Lifestyle Brands… that should give you a clue as to just how busy Camilla is, and the range of her interests. We caught up with her fresh from the…

Available on Apple Podcasts – https://podcasts.apple.com/us/podcast/retailcraft-32-in-the-path-of-the-customer/id1418542382?i=1000567590519 Operating in 25 countries, with 49million active customers and featuring 5,800 brands, Zalando is a European fashion powerhouse that we’ve long tracked and admired. Megan Maley spoke at Shoptalk Europe 2022 when we launched the Global Elite 1000 report, and I invited her to share with us some of the…

Available on Apple Podcasts – https://podcasts.apple.com/us/podcast/retailcraft-31-glass-box-brands-provenance-org-and/id1418542382?i=1000555699733 Provenance provides a framework for retailers and brands to assess, monitor and communicate their sustainability, and this has progressed from a technology play (developing data and blockchain services) into “sustainability marketing technology”. We go behind the scenes with Jessi Baker, the founder and CEO, and along the way discuss the…

Available on Apple Podcasts – https://podcasts.apple.com/us/podcast/retailcraft-29-by-no-means-stereotypical-logistics/id1418542382?i=1000549506060 As we return to the studio, this is a conversation full of surprises, of twists, turns and revelations, and it’s one of those serendipitous discussions that just leave you thinking “wow”. We hear from Claire Bottle, the new-ish CEO of the UK Warehousing Association. Claire covers the serendipity that led…

Podcast with Vanessa Barboni Hallik of Another Tomorrow (https://lnkd.in/eRardBc8) At the intersection of sustainability, design and technology, Another Tomorrow is an inspiring, lucid and enlightening startup that ‘bakes in’ the circular economy to its whole business model. The founder and CEO, Vanessa Barboni Hallik, kindly invited me to her Bleeker Street store when I was in #NYC a fortnight ago, and despite the early…

Chris Poad, Managing Director, Online at Tesco PLC joins us in the studio for a wide-ranging and extensive discussion. Fresh from a series of senior roles at Amazon (heading Fulfilment by Amazon, then Director, Amazon Business International), Chris has returned to the UK to take up the reins at Tesco’s online activities – just in…

A bumper edition for the stifling dog-days of August!  We kick off with an in-depth chat with Mark Wright, Group Operations Director at Fat Face. Mark’s got an incredible track record in retail – online, offline and multichannel – with stints as head of trading at M&S and as Managing Director, Omnichannel and Jack Wills.…

Still in lockdown limbo, we use the internet to speak with two guests from the beauty and electricals sectors. First up is Aaron Winsloe, the Head of eCommerce USA for The Hut Group. We spoke with Aaron in his new office just before the group results were announced – an impressive 24% revenue growth to…

As Lockdown continued, we caught up with our guests ‘over the web’. Our first guest is Gracia Amico: chair, non-executive advisor and experienced CEO. In the past, she’s held senior digital and commercial roles at Burberry, TopShop and Hobbs, as well as CEO at Pets Pyjamas. After a period as Head of Digital Operations at…