Category: News
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RetailCraft 21 – “One-way and two-way doors” – Chris Poad, Managing Director, Online at Tesco PLC
Chris Poad, Managing Director, Online at Tesco PLC joins us in the studio for a wide-ranging and extensive discussion. Fresh from a series of senior roles at Amazon (heading Fulfilment by Amazon, then Director, Amazon Business International), Chris has returned to the UK to take up the reins at Tesco’s online activities – just in…
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RetailCraft 20 – “60,000 in 90 days” – Mark Wright of Fat Face and Murray Lambell of eBay UK
A bumper edition for the stifling dog-days of August! We kick off with an in-depth chat with Mark Wright, Group Operations Director at Fat Face. Mark’s got an incredible track record in retail – online, offline and multichannel – with stints as head of trading at M&S and as Managing Director, Omnichannel and Jack Wills.…
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RetailCraft 19 – “Make your gran proud” – Lockdown with The Hut Group’s Aaron Winsloe and AO.com CEO and Founder John Roberts
Still in lockdown limbo, we use the internet to speak with two guests from the beauty and electricals sectors. First up is Aaron Winsloe, the Head of eCommerce USA for The Hut Group. We spoke with Aaron in his new office just before the group results were announced – an impressive 24% revenue growth to…
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RetailCraft episode 18 – Pet Mate and The Watch Shop
As Lockdown continued, we caught up with our guests ‘over the web’. Our first guest is Gracia Amico: chair, non-executive advisor and experienced CEO. In the past, she’s held senior digital and commercial roles at Burberry, TopShop and Hobbs, as well as CEO at Pets Pyjamas. After a period as Head of Digital Operations at…
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Alexander Wang Inc and De Bijenkorf join our ‘Lockdown Listening’ #Retailcraft podcast, episode 17
Thoroughly grounded in London, I luckily had some interviews from the ’time when travel was allowed’ and so we hear from Rikard Frost, Chief Consumer Officer of Alexander Wang Inc, when we visited him in New York City in January 2020. Then, further back in time, we chat with Pieter Heij, Multichannel Director at De…
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HMV – media commentary
HMV announced on 28 December, 2018 that they were appointing KPMG as administrators, following “a “tsunami” of retail challenges, including business rate levels and the move to digital”, according to Hilco, the restructuring group who rescued the retailer in 2013. This is sad news for the retail sector, and for music-lovers who remember the age…
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Speaking at PostNord’s Ehandelsforum in Boräs, Denmark
I was pleased to renew my co-operation with the team at Postnord’s Ehandeldsforum and travel to Boräs in Denmark to speak at their 2017 event.The venue was fantastic – a former train maintenance shed that had been converted into an event space – and the production values were extremely high. My keynote opening session was…
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Webwanderings for June 25th through June 26th
These are my links for June 25th through June 26th: Coca-Cola European Partners to invest £39m in UK facility | FoodBev Media – Infrastructure and investment. Part of the ongoing IR theme that in order to success in the post-retail age you need invention, investment and integrity (less so ‘just’ innovation, which in a competitive…
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Brittany coastal ride
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10 years of InternetRetailing Conference
I can hardly believe that it’s 10 years since we started InternetRetailing but 14 October brings the 10th anniversary conference – www.internetretailingconference.com.It’s a lovely lineup of speakers as ever, and our thanks go to them for their contribution to insight and inspiration in our industry. I reflect on some of the changes in the last…