Author: Ian Jindal
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Chairing Millennial 2020’s inaugural conference in Singapore
After the successful launch event in London earlier this year the Millennial 2020 concept is taking shape globally. I was pleased to chair the first Asia event, held at the high-impact Art Science Museum in Singapore, and equally pleased to see London, New York and Singapore dates confirmed for 2017.The event is a global gathering…
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Brittany coastal ride
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Beyond Brexit: Building Retail in a new epoch
The ramifications of the British vote to leave the European Union are barely understood, but the radical implications cannot be underestimated. There are some challenging lessons, and more-challenging opportunities, to be seized as we move from bemoaning or celebrating to the realities of building a new future.THAT THE world had qualitatively changed was clear as I…
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Closing keynote at IBM’s European eCommerce conference
I was honoured to be invited to close IBM’s first get-together of its European eCommerce team, bringing together over 400 professionals from across Europe for a couple of days in Windsor to kick off their newly-structured team.We’ve worked with IBM on a number of editorial projects and I was asked to bring to life some…
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Chairing at Millennial2020
Congratulations to @RupaGanatra, Viktoria de Chevron Villette and Simon Berger for an impressive debut conference in Millennial 2020.The conference addressed the business challenge of how to approach the millennial customer, and key themes throughout were insight, authenticity and experimentation. This was brought to life on the conference stage with a real wealth of speakers – I was…
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Brief appearance on the BBC’s ‘Christmas at John Lewis’ documentary
Provided you didn’t blink in the wrong place you may have caught my contribution to a BBC documentary on how John Lewis prepares for Christmas. I had great fun contributing to a topic that we’ve covered ourselves – namely how the elite retailers prepare for peak. An interesting take within the programme was that #BlackFriday…
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BlackFriday and CyberMonday comments on BBC Radio
It’s all go in retail-land with BlackFriday and CyberMonday and I was pleased to be asked to contribute to a fun piece on BBC Coventry and Warwickshire, commenting on the phenomenon. Great questions from Paul Marriott on his show, details are here: http://www.bbc.co.uk/programmes/p037v012You can hear my clip from the programme on Soundcloud:
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Postnord’s E-handelsforum 2015 – video presentation
I’ve spoken in the past at the well-produced E-Handelsforum by Postnord.se and I was pleased to be invited to their 2015 event.Unfortunately I was travelling in Australia (speaking on the Westfield World Tour series of events) and so couldn’t be at the event in person. Rather glamorously they suggested I do a video covering my…
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10 years of InternetRetailing Conference
I can hardly believe that it’s 10 years since we started InternetRetailing but 14 October brings the 10th anniversary conference – www.internetretailingconference.com.It’s a lovely lineup of speakers as ever, and our thanks go to them for their contribution to insight and inspiration in our industry. I reflect on some of the changes in the last…
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Speaking at Gladstone’s customer event
I was pleased to provide an opening address to Gladstone’s Health and Leisure summit.I took as my theme some of the lessons that software and services providers to the leisure sector could learn from retail, but as I worked on my presentation it was clear to me that this is not a ‘one-way street’. Gladstone…