Ian Jindal

Leadership and transformation in multichannel retail and eCommerce

Speaking at NetcomSuisse’s “E-nnovation” event in Baden on “AI in multichannel retail”

It was a pleasure to travel to Baden (not far from Zurich) to present at the E-nnovation Week (https://e-nnovationweek.com/) event. Congratulations to Carlo Terreni and his team for putting on an impressive multitrack, multiday conference and expo.

I took as my theme the growing role of AI (Artificial Intelligence) in multichannel retail… what is it, what are the main elements and how can we use it. I focused on AI in image-recognition and looked at examples from shelf-edge scanners to custom tailoring; checkout-free stores to product search.

If you’d like a copy of the presentation or to discuss further then do let me know.


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