On 10 January, 2014 Morrisons at last joined the ‘club’ of major grocers in the UK who deliver online. Their share price and reputation had been on the receiving end of negative sentiment, and so with the launch of the pilot programme in the West Midlands I was interviewed by BBC Radio, starting with a direct question “They are so behind the game, is that going to be a problem for them [Morrisons]? Coming to the party so late?”…https://soundcloud.com/ianjindal/morrisons-move-online-bbc
My colleague at InternetRetailing, Chloe Rigby, covered the story and you can leave comments and join the debate there: http://internetretailing.net/2014/01/one-week-on-how-is-morrisons-online-grocery-service-going/