Ian Jindal

Leadership and transformation in multichannel retail and eCommerce

cScape : Thought Leadership Workshop

I’ve known the good folk at cScape for many years and recently they’ve been making a splash with the launch of their Customer Engagement Unit, headed by Richard Sedley. It was my pleasure therefore to open their Thought Leadership Workshop on the topic of the migration “From User Experience to Customer Engagement”. The Brewery on Chiswell Street, EC1 is a great venue and the audience of some 100 people was enthusiastic, engaged (no pun!) and eclectic.

Write-ups of the event are available from cScape.