Category Speaking

Entries 56 Total

Speaking at the Westfield “World Retail Study Tour”

May 14, ’09 10:16 PM

Westfield (a client) organise a world retail study tour for Australian businesses to visit peers, examplars and trend-setters in the US and Europe.

On the London leg of the tour – following a period in the US – the delegates had visited key retail stores, niche retailers, characterful areas of London and for a day heard presentations from major retailing figures.

I was pleased to be able to open proceedings this morning with a presentation on ‘the UK online consumer’ and trends and issues in multichannel retail.

As it was a private presentation there are no slides available.

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Speaking at BBDO University

May 14, ’09 10:01 PM

Following my presentation to the Innovation in Retail Forum I was pleased to accept an invitation to speak to the BBDO U meeting, held just outside Paris.bbdou.png

The event brought the leadership from the AMV, BBDO, Proximity family together to discuss digital trends, issues and opportunities. The team did a great job to pull together some excellent speakers (some of whom I was lucky to hear) as well as some ‘externals’ (me and Google).

I developed some of my themes on the demanding digital customer and approaches to exploiting the ‘attention economy’. In a very engaged Q&A session afterwards, and over lunch, it was good to get so many well-informed, enthusiastic and challenging questions.

No slide deck from this event due to its confidential nature, but there was some real-time commentary from the twitterati in the group – hashtag is #bbdou

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Royal Mail: Speaking

May 8, ’09 9:58 PM

At InternetRetailing we’ve been working with the Royal Mail a good deal this year on a number of projects, research activity etc and so I was pleased to be able to speak at their Multichannel Retail Insight Day on 6 May 2009.

The event brought together the retail specialists within Royal Mail to discuss changes in the industry and I was able to cover some of the demands that the sophisticated UK internet shopper is placing upon retailers, along with some of the approaches that the UK’s leading multichannel specialists are taking to set themselves apart.

Thanks to the team at RM for their kind welcome. Sadly, no slides from this engagement since it was a confidential briefing, but we touched on many topics that I think we’ll be returning to in InternetRetailing after our October conference.

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Keynote at FDIH in Copenhagen

May 7, ’09 11:53 PM

img_0484I met Morten Kamper, CEO of the Danish eCommerce Federation (FDIH) at an ACSEL event in Paris earlier in the year, and he has also contributed a wonderful piece to Internet Retailing magazine (May 2009 issue). It was therefore a great pleasure to accept his kind invitation to give a keynote at their conference on the use of social media in retail.

The event was held at the IT University, a wonderful and modern venue in the heart of Copenhagen, to a sizeable and enthusiastic delegate group.

As usual I was humbled by the fact that everyone spoke English, but moreso this time that some of the speakers even took the time to send me fully-translated versions of their slide decks: courtesy as well as capability. Very much appreciated.

I spoke on the retail progress made on Facebook and the lessons to be drawn, as well as considering other social media trends and opportunities (is it possible these days to present without mentioning Twitter??).

Facebook in Retail – Presentation to the Danish eCommerce Federation (FDIH)

View more presentations from ikj.

After the event Morten kindly gave me a CD of “The Roots Of Scandinavia: Soul Jazzfunk And Boogie” (we’d been discussing musical fusion over lunch) and this is currently a staple on my playlists. Amazing, and I’m looking forward to hearing more about how FDIH came to publish this album.

I had a great, springtime afternoon in Copenhagen afterwards and I’ll publishing the photos from my wanderings on my blog.

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Innovation in Retail Forum

May 7, ’09 11:31 PM
Mary Queen of Shop

Mary Queen of Shops

I was pleased to be invited to speak for the Omnicom “Innovation in Retail Forum”, an even for the agency’s CEOs and senior managers, along with key clients. The event was organised by DAS Global in a rather exemplary fashion and held at the Wolff Olins offices in Kings Cross/Islington, overlooking Regents Canal.

The line-up was very impressive and a little intimidating.

Chris Sanderson, Strategy and Insight Director of the Future Laboratory opened proceedings with a clear and stimulating articulation of “prosumers” – today’s demanding and knowledgeable consumers.

Mary Portas, “Queen of Shops” (pictured) gave a really engaging and characterful articulation of the need for innovation, engagement and collaboration in retail. I’d obviously seen Mary on ‘telly’ and so had certain expectations of her presentation. These in no way prepared me for such an open, amusing and highly engaging 40 minutes. I was totally won over.

Dr Jonathan Reynolds of the Oxford Institute of Retail Management (at Said Business School) gave a fast-paced and and well-supported presentation on ‘location’ in retail and queried its importance in future.

I followed with a presentation on opportunities for ecommerce in the ‘network age’ (a development of my presentations on epiphenomenology, magic and the network/attention economy).

The event was fast-paced, intense and fun. It ran very smoothly and this was largely due to the intensive work by Danny and Alice (you know who you are!) in detailed advanced preparation with the speakers. Not only did we have several phone conversations to flesh out the content, tone and approach of each session, but great care was taken over the interaction of the presentations. The result of this advance work was that there was a good flow, negligible overlap and good thematic reinforcement.

I’ve taken a lead from this and will be emulating this approach for the October InternetRetailing 2009 conference!

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Speaking and Chairing: IADS and SocialMediaInfluence

Mar 9, ’09 9:12 PM

In a busy and extremely interesting week I was privileged to be invited to the conference of the International Association of Departments Stores (IADS.org). Frederik Nieuwenhuys (Director at FredHopper.com) and I gave the opening keynote and were invited to stay for the remainder of the conference. A really stimulating and convivial two days. The event was hosted by De Bijenkorf at their Amsterdam flagship.

I’ve written a post about the IADS conference on my blog.

Earlier in the week I chaired a session at the SocialMediaInfluence conference (conference site), organised by my friend and occasional collaborator, Matthew Yeomans (now at RadarDDB). There was a real feeling of a common interest at the day, along with much twittering, discussion about twittering and some discussion /on/ twitter… ;)

My post on the conference is on my blog.

A couple of weeks’ break from speaking now – time to concentrate on preparing the Managing Digital Teams training series that I’m running for Econsultancy.

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Speaking: Digital Shorts in Brighton

Feb 12, ’09 11:14 AM

Had a great evening in Brighton delivering my Digital Shorts presentation on future trends, epiphenomenology and ‘magic’…

The event was not without incident, but it was without projector and screen, meaning that I gave the presentation on a blackboard rustled up from the cafe downstairs.

Shows that ‘making do’ is the post-Web2.0 mantra ;)

Write-up on my blog.

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Digital Shorts slide deck available

Feb 9, ’09 11:43 PM

I had a really great evening in Manchester last week, presenting the Digital Shorts evening.

The evening was further notable since it was the first time I’ve had a live ‘twittering’ of a presentation (more details on my blog posting).

In the meantime here’s the slide deck, along with a reminder that I’ll be giving this presentation in Brighton on Wednesday 11 February.

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Digital Trends – a presentation to the eConsultancy Alumni network

Jan 25, ’09 7:49 PM

On Thursday evening I spoke at the inaugural meeting of the eConsultancy ‘alumni’ network. This network is for people who’ve studied on the eConsultancy Masters programmes, or the Graduate Academy. I’ve been pleased to work with both of these groups and so it was a pleasure to see some familiar faces in the crowd (although it meant that I couldn’t reuse material!).

Fortunately, I had some up-to-the-minute results on Christmas trading and trends, as well as the first outing of work I’m doing on data and epiphonomena. I’ll be giving these a further outing in the coming weeks in Manchester and Brighton.

In the meantime, slides from the evening are on my Slideshare account, or below:

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Speaking at ACSEL’s Paris conference: “économie numérique du e-commerce au réseaux sociaux”

Jan 25, ’09 7:41 PM

ACSEL, now L’Association de l’économie Numérique, is France’s leading body representing eCommerce, multichannel and distance selling (Vente a Direct – VAD) working via digital channels (hence the name change to ‘numerique’).

On Tuesday January 20th they held a conference on eCommerce and social media, with representatives from across Europe looking at the adoption and commercial aspects of SM.

It was a fascinating and very engaged session – some 380 turned up, against a registered level of 120! – and the good folk at Baker and McKenzie (in their wonderful venue) did well to cope – the presentations were filmed and streamed live to an overflow room.

You can see the presentations from Spain, Italy, Slovakia, France, Germany and a Scandinavian overview at the conference page.

My presentation is available on slideshare, embedded below:

Ps069 Acsel

View more presentations or upload your own. (tags: social acsel)
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