Ian Jindal

Leadership and transformation in multichannel retail and eCommerce

Month: July 2008

  • “People in Aid” – Board presentation.

    A couple of weeks ago I gave a presentation to the People In Aid Board on the trends in the uses of digital and social media and how these might be used to provide improved services for the charity’s members, staff, field users and stakeholders. People in Aid is a charity to support HR professionals…

  • Google Retail Summit – moderating “Scaling and Managing the $1bn Online Business”

    Retail Summit Google UK have convenened an interesting and senior morning on etail and ecommerce. You can see the list of speakers at the website – quite a gathering. I’m pleased to be moderating a session on “Scaling and Managing the $1bn Online Business”. I do this with some humility since the last ecommerce business…

  • Speeches for Adobe and Sky

    It’s been a busy time on the speaking front, culminating in a ‘double decker’ for Adobe and then Sky.Adobe’s Scene7 folk have initiated a series of retailer briefings and, having spoken at the first, it would have been rude not to speak again when invited 😉 The topic of this presentation was “Excellence in Online…

  • The European eCommerce Forum’s inaugural meeting

    This first appeared as an article in Internet Retailing magazine’s July 2008 issue. A pdf of the magazine article is attached. The inaugural meeting of the European eCommerce Forum (ECF) was held in Amsterdam in April – the culmination of four years of conversations with leading retailers. Ian Jindal and Joris Beckers, co-founders of the…

  • From destination to distribution – new paradigms for the networked customer [Editorial in July 2008’s Internet Retailing]

    This was my Editorial from the July 2008 issue of Internet Retailing magazine. The paradigm of the web channel being a vast shop with elastic walls has run its course. As Ian Jindal packs his bucket and spade for the summer holidays, he considers a new etailing paradigm: active selling in the network age. Retailers…