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The 2020 Sustainability Report
Download our #Sustainability Report 2020 to discover how retailers are improving their sustainability throughout the full retail value chain, and embracing the circular economy. A fantastic report by Emma Herrod and the RetailX / InternetRetailing team. 52 pages of facts, case studies and analysis, including: — Zalando SE was the first retailer to make it compulsory for the brands selling via its platform to measure…
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RetailCraft 21 – “One-way and two-way doors” – Chris Poad, Managing Director, Online at Tesco PLC
Chris Poad, Managing Director, Online at Tesco PLC joins us in the studio for a wide-ranging and extensive discussion. Fresh from a series of senior roles at Amazon (heading Fulfilment by Amazon, then Director, Amazon Business International), Chris has returned to the UK to take up the reins at Tesco’s online activities – just in…
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RetailCraft 20 – “60,000 in 90 days” – Mark Wright of Fat Face and Murray Lambell of eBay UK
A bumper edition for the stifling dog-days of August! We kick off with an in-depth chat with Mark Wright, Group Operations Director at Fat Face. Mark’s got an incredible track record in retail – online, offline and multichannel – with stints as head of trading at M&S and as Managing Director, Omnichannel and Jack Wills.…
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RetailCraft 19 – “Make your gran proud” – Lockdown with The Hut Group’s Aaron Winsloe and AO.com CEO and Founder John Roberts
Still in lockdown limbo, we use the internet to speak with two guests from the beauty and electricals sectors. First up is Aaron Winsloe, the Head of eCommerce USA for The Hut Group. We spoke with Aaron in his new office just before the group results were announced – an impressive 24% revenue growth to…
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RetailCraft episode 18 – Pet Mate and The Watch Shop
As Lockdown continued, we caught up with our guests ‘over the web’. Our first guest is Gracia Amico: chair, non-executive advisor and experienced CEO. In the past, she’s held senior digital and commercial roles at Burberry, TopShop and Hobbs, as well as CEO at Pets Pyjamas. After a period as Head of Digital Operations at…
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Alexander Wang Inc and De Bijenkorf join our ‘Lockdown Listening’ #Retailcraft podcast, episode 17
Thoroughly grounded in London, I luckily had some interviews from the ’time when travel was allowed’ and so we hear from Rikard Frost, Chief Consumer Officer of Alexander Wang Inc, when we visited him in New York City in January 2020. Then, further back in time, we chat with Pieter Heij, Multichannel Director at De…
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M&S International and NRF2020 feature in Episode 16 of the RetailCraft Podcast
Just released, the latest episode of the podcast in with Jamie and I chat about the NRF’s Big Show 2020 in New York, and our store tour there. We were an official podcast partner and took advantage of the booth there to do an interview with Laura Padfield, who runs strategy and development for M&S’…
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Keynote at Oracle OpenWorld London’s retail track
It was a pleasure to join Oracle again for a post-NRF round-up of what’s new and interesting in retail. I spoke about my impressions of NRF, gave information on the store tour I ran, and also gave some highlights of the RetailX Top500 UK that we were about to publish… You can see the Reports…
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Speaking at GPeC conference in Bucharest on the Top500
Looking forward to visiting Romania for the first time to speak at the GPeC ecommerce summit in Bucharest on 27 & 28 May. Here’s the video covering what I’ll be presenting, and I’ll update later with any photos…
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HMV – media commentary
HMV announced on 28 December, 2018 that they were appointing KPMG as administrators, following “a “tsunami” of retail challenges, including business rate levels and the move to digital”, according to Hilco, the restructuring group who rescued the retailer in 2013. This is sad news for the retail sector, and for music-lovers who remember the age…