It was my pleasure to open the Ometria Lifecycle conference with a keynote on ‘Connecting with the Connected Customer’ – one of my persistent themes, focused on how retailers and brands can connect effectively and profitably with demanding consumers. Taking insights from the IREU Top500 I looked at 6 challenges that retailers need to overcome in order to succeed.
Congratulations to Ometria on a full house, great organisation and an a fantastic vibe to the day. Looking forward to our upcoming collaboration on White Papers and continuing this thread of conversation.
— James Gurd 🌝 Replatforming & Other Stuff (@JamesGurd) October 17, 2017
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