Ian Jindal

Leadership and transformation in multichannel retail and eCommerce

Month: February 2014

  • Keynote for ScotlandIS’s eCommerce Conference

    I was pleased to give the keynote address to the eCommerce Scotland Forum on 13 February in Glasgow.c270 delegates gave a very warm welcome and some direct, tough questioning – both during the Q&A and also over coffee and lunch. Event details are here: http://www.scotlandis.com/events/event-details/1190 The presentation deck is available on Slideshare: Ps258 2014 Trends…

  • “Connecting with the Connected Customer” – eCommerce Trends 2014, Warsaw.

    Pleased to have been invited to speak at the spring 2014 ‘eCommerce Trends’ conference in Warsaw. You can see the programme and information about the other speakers here: http://2014wiosna.ecommercetrends.pl/program The topic is “Connecting with the Connected Customer” and I’ll be covering: The digital customer is becoming more knowledgeable and more demanding. Even as retailers rush…