Ian Jindal

Leadership and transformation in multichannel retail and eCommerce

Category: InternetRetailing

  • M&S International and NRF2020 feature in Episode 16 of the RetailCraft Podcast

    M&S International and NRF2020 feature in Episode 16 of the RetailCraft Podcast

    Just released, the latest episode of the podcast in with Jamie and I chat about the NRF’s Big Show 2020 in New York, and our store tour there. We were an official podcast partner and took advantage of the booth there to do an interview with Laura Padfield, who runs strategy and development for M&S’…

  • Keynote at Oracle OpenWorld London’s retail track

    It was a pleasure to join Oracle again for a post-NRF round-up of what’s new and interesting in retail.  I spoke about my impressions of NRF, gave information on the store tour I ran, and also gave some highlights of the RetailX Top500 UK that we were about to publish… You can see the Reports…

  • HMV – media commentary

    HMV – media commentary

    HMV announced on 28 December, 2018 that they were appointing KPMG as administrators, following  “a “tsunami” of retail challenges, including business rate levels and the move to digital”, according to Hilco, the restructuring group who rescued the retailer in 2013. This is sad news for the retail sector, and for music-lovers who remember the age…

  • Episode 5 of the #RetailCraft podcast is now live…

    Episode 5 of the #RetailCraft podcast is now live…

    In which we spend time in the studio with Jamie de Cesare of Orlebar Brown and Annabel Thorn of Sweaty Betty. You can subscribe to us via iTunes/Apple Podcasts via this button, or listen live via the Podbean player. Let us know your thoughts – and don’t forget to volunteer people or yourself to guest…

  • Keynote at Ometria conference

    It was my pleasure to open the Ometria Lifecycle conference with a keynote on ‘Connecting with the Connected Customer’ – one of my persistent themes, focused on how retailers and brands can connect effectively and profitably with demanding consumers. Taking insights from the IREU Top500 I looked at 6 challenges that retailers need to overcome…

  • Speaking at ShopTalk, Copenhagen

    ShopTalk had their first European ‘outing’ in Copenhagen in October, with a three-day event that gathered some 2.500 delegates for three days of networking, meetings, keynotes and presentations. The IR team was there for the whole event and we were busy from dawn until (nearly the next) dawn catching up with retailers and innovative vendors…

  • InternetRetailing Conference 2016 – our 11th annual event

    I was pleased to open both www.edeliveryconference.com and www.internetretailingconference.com and welcome the usual senior gathering of multichannel professionals to our intense multi-track conference and expo.https://twitter.com/CelenyDaSilva/status/786192026412941313 #irc2016 is now open for business as our good friend @ianjindal takes to the stage pic.twitter.com/7z3XFXblf2 — Julian Wallis (@JulianWallis) October 12, 2016 @ianjindal The internetretailer Guru #irc16 #ehandel pic.twitter.com/pLAx6IFIM2…

  • Beyond Brexit: Building Retail in a new epoch

    The ramifications of the British vote to leave the European Union are barely understood, but the radical implications cannot be underestimated. There are some challenging lessons, and more-challenging opportunities, to be seized as we move from bemoaning or celebrating to the realities of building a new future.THAT THE world had qualitatively changed was clear as I…

  • Brief appearance on the BBC’s ‘Christmas at John Lewis’ documentary

    Provided you didn’t blink in the wrong place you may have caught my contribution to a BBC documentary on how John Lewis prepares for Christmas. I had great fun contributing to a topic that we’ve covered ourselves – namely how the elite retailers prepare for peak. An interesting take within the programme was that #BlackFriday…

  • BlackFriday and CyberMonday comments on BBC Radio

    It’s all go in retail-land with BlackFriday and CyberMonday and I was pleased to be asked to contribute to a fun piece on BBC Coventry and Warwickshire, commenting on the phenomenon. Great questions from Paul Marriott on his show, details are here: http://www.bbc.co.uk/programmes/p037v012You can hear my clip from the programme on Soundcloud: