Ian Jindal

Leadership and transformation in multichannel retail and eCommerce

Month: September 2017

  • Speaking at PostNord’s Ehandelsforum in Boräs, Denmark

    I was pleased to renew my co-operation with the team at Postnord’s Ehandeldsforum and travel to Boräs in Denmark to speak at their 2017 event.The venue was fantastic – a former train maintenance shed that had been converted into an event space – and the production values were extremely high. My keynote opening session was…

  • Article on ‘Silos’ in Brand Quarterly

    Thanks to Brand Quarterly for publishing my article on the challenge of ‘silos’ in retail. Charged with being simultaneously agile/flexible and stable/optimised, organisational silos were an answer to the latter, yet create a barrier to the former. In this article I discuss the balance that retail leaders must strike in order to benefit from flexibility…